Gain market share and customer base information about the top Contact Center software. Check out our list of Contact Center Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
141
Technologies Tracked
1265421
Companies Tracked
Categories related to Contact Center
Over 1265421 companies are using Contact Center tools. Wix with 73.99% market share (936317 customers), Zendesk with 13.00% market share (164474 customers), Freshworks with 2.68% market share (33897 customers).
Technology
Market Share (Est.)
Customers
73.99%
936317
13.00%
164474
2.68%
33897
2.51%
31719
1.11%
14037
Others
6.72%
84977
The majority of Contact Center category falls in the company size of 0 - 9 employees (681521 companies), 20 - 49 employees (193451 companies), 10 - 19 employees (159848 companies).
Employee Size
Companies using Contact Center technology software are majorly from the United States with 682856 (64.15%), United Kingdom with 104067 (9.78%), Canada with 60477 (5.68%) customers respectively.
Customers
Top industries that use Contact Center for Marketing (10555), Consulting (6885), Project Management (6451).
Customers
Analyze the market share of popular Contact Center technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Find answers to the most often asked questions by users.
Who are the top Contact Center software market leaders?
Top leaders in the category for Contact Center software are Wix, Zendesk, Freshworks. Here, you can view a full list of Contact Center tools in the market.
How many companies use Contact Center software these days?
Which company has the most significant market share in the Contact Center software space?
What are the top industries that usually use Contact Center softwares?
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