NICE inContact
NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), ...Read more
Market Share of NICE inContact
Current Customer(s)
3528
Market Share (Est.)
0.28%
Ranking
#13
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Popular Comparisons
Top Competitors and Alternatives of NICE inContact
The top three of NICE inContact’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
NICE inContact vs Wix
NICE inContact vs Zendesk
NICE inContact vs Freshworks
NICE inContact vs Agile CRM
NICE inContact vs Salesforce Service Cloud
NICE inContact vs Mitel
NICE inContact vs LiveAgent
NICE inContact vs Bitrix24
Customers of NICE inContact
Around the world in 2024, over 3528 companies have started using NICE inContact as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Tech Mahindra Ltd | 10,000+ | Pune | Maharashtra | India |     |
| Cognizant Technology Solutions Corporation | 10,000+ | Teaneck | New Jersey | United States | |
| StarTek | 10,000+ | Greenwood Village | Colorado | United States | |
| Charles Schwab Corporation | 10,000+ | Westlake | Texas | United States | |
| Claro | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
| Enterprise Holdings | 10,000+ | St. Louis | Missouri | United States | |
| Johns Hopkins University | 10,000+ | Baltimore | Maryland | United States | |
| Hartford HealthCare | 10,000+ | Hartford | Connecticut | United States | |
| Hard Rock Cafe | 10,000+ | Davie | Florida | United States | |
| Carvana Co. | 10,000+ | Tempe | Arizona | United States | |
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NICE inContact Customers by Products and Services
The top three products and services offering customers that use NICE inContact for Contact Center are Consulting (32), Technology (29), Managed Services (28).
Customers
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NICE inContact Customers by Employee Size
The majority of NICE inContact's customers for the contact-center category fall in the company size of 0 - 9 employees (1180 companies), 20 - 49 employees (497 companies), 100 - 249 employees (389 companies).
Employee Size
NICE inContact Customers by Geography
The top three geographies of NICE inContact for contact-center are the United States with 3086(89.92%), United Kingdom with 101(2.94%), Canada with 96(2.80%) customers respectively.
Customers
Employees of NICE inContact
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FAQ
Find answers to the most often asked questions by users.
Who are the top NICE inContact competitors?
NICE inContact’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of NICE inContact competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of NICE inContact and 40,000 other technologies on the internet. You can also compare NICE inContact and its feature with top competitors here : NICE inContact vs Wix NICE inContact vs Zendesk NICE inContact vs Freshworks.
What is NICE inContact customer distribution based on company size?
What is NICE inContact market share in the contact-center?
What are the top countries that use NICE inContact?
What are the top industries that use NICE inContact?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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