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Magnetic North

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Magnetic North combines inbound, outbound and blended contact center features, along with cloud PBX and recording tools.

Contact Center
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Market Share of Magnetic North

Current Customer(s)

44

Market Share (Est.)

0.00%

Ranking

#78

Top Competitors and Alternatives of Magnetic North

The top three of Magnetic North’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix92954073.94%Magnetic North vs Wix
Zendesk16338713.00%Magnetic North vs Zendesk
Freshworks336072.67%Magnetic North vs Freshworks
Agile CRM317152.52%Magnetic North vs Agile CRM
Salesforce Service Cloud141501.13%Magnetic North vs Salesforce Service Cloud
Mitel86120.69%Magnetic North vs Mitel
LiveAgent73770.59%Magnetic North vs LiveAgent
Bitrix2468340.54%Magnetic North vs Bitrix24
Genesys56180.45%Magnetic North vs Genesys
Zoho Desk52950.42%Magnetic North vs Zoho Desk
Wipro44030.35%Magnetic North vs Wipro
Avaya Contact Center39270.31%Magnetic North vs Avaya Contact Center
NICE inContact34950.28%Magnetic North vs NICE inContact
PICS31790.25%Magnetic North vs PICS
Genesys PureCloud30610.24%Magnetic North vs Genesys PureCloud
Five930570.24%Magnetic North vs Five9
LogMeIn Rescue26410.21%Magnetic North vs LogMeIn Rescue
Aircall24500.19%Magnetic North vs Aircall
Comm100 Live Chat22090.18%Magnetic North vs Comm100 Live Chat
Verint21740.17%Magnetic North vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Magnetic North

The top three of Magnetic North’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.

Magnetic North vs Wix

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Magnetic North vs Zendesk

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Magnetic North vs Freshworks

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Magnetic North vs Agile CRM

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Magnetic North vs Salesforce Service Cloud

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Magnetic North vs Mitel

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Magnetic North vs LiveAgent

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Magnetic North vs Bitrix24

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Customers of Magnetic North

Around the world in 2024, over 42 companies have started using Magnetic North as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BT10,000+LondonEnglandUnited Kingdom
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University Of South Florida10,000+ElkhornNebraskaUnited States
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West Corporation10,000+GoldenColoradoUnited States
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Nationwide Building Society10,000+SwindonEnglandUnited Kingdom
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Total System Services, Inc.10,000+ColumbusGeorgiaUnited States
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Webhelp10,000+AmiensHauts-de-FranceFrance
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Deloitte Digital10,000+ChicagoIllinoisUnited States
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Intrado Corporation5,000 - 9,999OmahaNebraskaUnited States
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Sonata Software1,000 - 4,999BengaluruKarnatakaIndia
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Skyguide1,000 - 4,999GeneveGenevaSwitzerland
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Magnetic North Customers by Products and Services

The top three products and services offering customers that use Magnetic North for Contact Center are Mortgages (2), Technical Support (2), Payment Processing (1).

Customers

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Magnetic North Customers by Employee Size

The majority of Magnetic North's customers for the contact-center category fall in the company size of 0 - 9 employees (9 companies), 1,000 - 4,999 employees (7 companies), 10,000+ employees (7 companies).

Employee Size

Magnetic North Customers by Geography

The top three geographies of Magnetic North for contact-center are the United Kingdom with 14(33.33%), United States with 14(33.33%), Canada with 7(16.67%) customers respectively.

Customers

Employees of Magnetic North

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Also see other Products/Services by Magnetic North in:

Contact Center
Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top Magnetic North competitors?

Magnetic North’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Magnetic North competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Magnetic North and 40,000 other technologies on the internet. You can also compare Magnetic North and its feature with top competitors here : Magnetic North vs Wix Magnetic North vs Zendesk Magnetic North vs Freshworks.

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What is Magnetic North customer distribution based on company size?

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What is Magnetic North market share in the contact-center?

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What are the top countries that use Magnetic North?

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What are the top industries that use Magnetic North?

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