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Cisco Packaged Contact Center Enterprise

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Cisco Packaged Contact Center Enterprise (Packaged CCE) customer care solution helps businesses and organizations deliver a connected digital experien...Read more

Contact Center
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Market Share of Cisco Packaged Contact Center Enterprise

Current Customer(s)

133

Market Share (Est.)

0.01%

Ranking

#54

Top Competitors and Alternatives of Cisco Packaged Contact Center Enterprise

The top three of Cisco Packaged Contact Center Enterprise’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93278673.97%Cisco Packaged Contact Center Enterprise vs Wix
Zendesk16325212.95%Cisco Packaged Contact Center Enterprise vs Zendesk
Freshworks338872.69%Cisco Packaged Contact Center Enterprise vs Freshworks
Agile CRM316942.51%Cisco Packaged Contact Center Enterprise vs Agile CRM
Salesforce Service Cloud141451.12%Cisco Packaged Contact Center Enterprise vs Salesforce Service Cloud
Mitel86800.69%Cisco Packaged Contact Center Enterprise vs Mitel
LiveAgent73040.58%Cisco Packaged Contact Center Enterprise vs LiveAgent
Bitrix2468590.54%Cisco Packaged Contact Center Enterprise vs Bitrix24
Genesys57030.45%Cisco Packaged Contact Center Enterprise vs Genesys
Zoho Desk53100.42%Cisco Packaged Contact Center Enterprise vs Zoho Desk
Wipro44140.35%Cisco Packaged Contact Center Enterprise vs Wipro
Avaya Contact Center39650.31%Cisco Packaged Contact Center Enterprise vs Avaya Contact Center
NICE inContact35280.28%Cisco Packaged Contact Center Enterprise vs NICE inContact
PICS31850.25%Cisco Packaged Contact Center Enterprise vs PICS
Genesys PureCloud31300.25%Cisco Packaged Contact Center Enterprise vs Genesys PureCloud
Five930860.24%Cisco Packaged Contact Center Enterprise vs Five9
LogMeIn Rescue26440.21%Cisco Packaged Contact Center Enterprise vs LogMeIn Rescue
Aircall24650.20%Cisco Packaged Contact Center Enterprise vs Aircall
Comm100 Live Chat22170.18%Cisco Packaged Contact Center Enterprise vs Comm100 Live Chat
Verint22070.18%Cisco Packaged Contact Center Enterprise vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Cisco Packaged Contact Center Enterprise

The top three of Cisco Packaged Contact Center Enterprise’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

Cisco Packaged Contact Center Enterprise vs Wix

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Cisco Packaged Contact Center Enterprise vs Zendesk

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Cisco Packaged Contact Center Enterprise vs Freshworks

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Cisco Packaged Contact Center Enterprise vs Agile CRM

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Cisco Packaged Contact Center Enterprise vs Salesforce Service Cloud

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Cisco Packaged Contact Center Enterprise vs Mitel

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Cisco Packaged Contact Center Enterprise vs LiveAgent

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Cisco Packaged Contact Center Enterprise vs Bitrix24

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Customers of Cisco Packaged Contact Center Enterprise

Around the world in 2024, over 133 companies have started using Cisco Packaged Contact Center Enterprise as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Ashley Furniture Industries10,000+ArcadiaWisconsinUnited States
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SONDA10,000+SantiagoSantiago MetropolitanChile
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TEKsystems10,000+HanoverMarylandUnited States
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Insight Enterprises, Inc.10,000+TempeArizonaUnited States
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Yale University10,000+New HavenConnecticutUnited States
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NCS Pte Ltd10,000+SingaporeCentral SingaporeSingapore
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Computacenter plc10,000+HatfieldEnglandUnited Kingdom
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UPMC (University of Pittsburgh Medical Center)10,000+PittsburghPennsylvaniaUnited States
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CenturyLink10,000+MonroeLouisianaUnited States
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Cisco Packaged Contact Center Enterprise Customers by Products and Services

The top three products and services offering customers that use Cisco Packaged Contact Center Enterprise for Contact Center are Cloud Services (16), Managed Services (15), Digital Transformation (12).

Customers

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Cisco Packaged Contact Center Enterprise Customers by Employee Size

The majority of Cisco Packaged Contact Center Enterprise's customers for the contact-center category fall in the company size of 10,000+ employees (45 companies), 1,000 - 4,999 employees (29 companies), 100 - 249 employees (16 companies).

Employee Size

Cisco Packaged Contact Center Enterprise Customers by Geography

The top three geographies of Cisco Packaged Contact Center Enterprise for contact-center are the United States with 79(66.95%), United Kingdom with 10(8.47%), India with 10(8.47%) customers respectively.

Customers

Employees of Cisco Packaged Contact Center Enterprise

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Also see other Products/Services by Cisco Packaged Contact Center Enterprise in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Cisco Packaged Contact Center Enterprise competitors?

Cisco Packaged Contact Center Enterprise’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Cisco Packaged Contact Center Enterprise competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cisco Packaged Contact Center Enterprise and 40,000 other technologies on the internet. You can also compare Cisco Packaged Contact Center Enterprise and its feature with top competitors here : Cisco Packaged Contact Center Enterprise vs Wix Cisco Packaged Contact Center Enterprise vs Zendesk Cisco Packaged Contact Center Enterprise vs Freshworks.

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What is Cisco Packaged Contact Center Enterprise customer distribution based on company size?

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What is Cisco Packaged Contact Center Enterprise market share in the contact-center?

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What are the top countries that use Cisco Packaged Contact Center Enterprise?

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What are the top industries that use Cisco Packaged Contact Center Enterprise?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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