Question 1

What are the different markets in which
        Genesys PureCloud and
        3CX compete against each other?

Accepted Answer

Genesys PureCloud and
        3CX compete against each other in
        the Communication, Fax Server, Unified Communications, VoIP And SIP, Auto Dialer.

Question 2

How does the market share of
        Genesys PureCloud
        and 3CX compare in the
        VoIP And SIP market?

Accepted Answer

In the VoIP And SIP market,
        Genesys PureCloud has a
        3.93%
        market share in comparison to
        3CX’s
        2.61%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the VoIP And SIP category, while
        3CX holds the
        9th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        3CX in the
        VoIP And SIP segment?

Accepted Answer

Genesys PureCloud has
        10,554 customers and
        3CX has
        7,011 customers in the
        VoIP And SIP
        segment. Genesys PureCloud has
        3543 more customers than
        3CX in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        3CX has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
3CX has more customers in United States, United Kingdom and France.

Genesys PureCloud Vs 3CX : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and 3CX

Comparing the market share of Genesys PureCloud and 3CX

Compare Genesys PureCloud vs 3CX customers by geography

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