Question 1

What are the different markets in which
        Skype and
        eSpace Contact Center compete against each other?

Accepted Answer

Skype and
        eSpace Contact Center compete against each other in
        the Communication, VoIP And SIP, Contact Center, Instant Messaging And Chat, Unified Communications.

Question 2

How does the market share of
        Skype
        and eSpace Contact Center compare in the
        VoIP And SIP market?

Accepted Answer

In the VoIP And SIP market,
        Skype has a
        20.28%
        market share in comparison to
        eSpace Contact Center’s
        0.00%.
        Since it has a better market share coverage,
        Skype holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the VoIP And SIP category, while
        eSpace Contact Center holds the
        89th spot.

Question 3

How many customers are acquired by
        Skype and
        eSpace Contact Center in the
        VoIP And SIP segment?

Accepted Answer

Skype has
        33,775 customers and
        eSpace Contact Center has
        8 customers in the
        VoIP And SIP
        segment. Skype has
        33767 more customers than
        eSpace Contact Center in this category.

Question 4

What are the countries in which
        Skype and
        eSpace Contact Center has more customers?

Accepted Answer

Skype has more customers in United States, United Kingdom and India.
eSpace Contact Center has more customers in Switzerland, Belgium and Netherlands.

Skype Vs eSpace Contact Center : In-Depth Comparison

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Comparing the customer bases of Skype and eSpace Contact Center

Comparing the market share of Skype and eSpace Contact Center

Compare Skype vs eSpace Contact Center customers by geography

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