Question 1

What are the different markets in which
        HelpOnClick Live Chat Software and
        Sofy.ai compete against each other?

Accepted Answer

HelpOnClick Live Chat Software and
        Sofy.ai compete against each other in
        the Virtual Agent, Help Desk And Ticketing, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        HelpOnClick Live Chat Software
        and Sofy.ai compare in the
        Virtual Agent market?

Accepted Answer

In the Virtual Agent market,
        HelpOnClick Live Chat Software has a
        0.08%
        market share in comparison to
        Sofy.ai’s
        0.01%.
        Since it has a better market share coverage,
        HelpOnClick Live Chat Software holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Virtual Agent category, while
        Sofy.ai holds the
        19th spot.

Question 3

How many customers are acquired by
        HelpOnClick Live Chat Software and
        Sofy.ai in the
        Virtual Agent segment?

Accepted Answer

HelpOnClick Live Chat Software has
        9 customers and
        Sofy.ai has
        1 customers in the
        Virtual Agent
        segment. HelpOnClick Live Chat Software has
        8 more customers than
        Sofy.ai in this category.

Question 4

What are the countries in which
        HelpOnClick Live Chat Software and
        Sofy.ai has more customers?

Accepted Answer

HelpOnClick Live Chat Software has more customers in United States, United Kingdom and Singapore.
Sofy.ai has more customers in and United Kingdom.

HelpOnClick Live Chat Software Vs Sofy.ai : In-Depth Comparison

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Comparing the customer bases of HelpOnClick Live Chat Software and Sofy.ai

Comparing the market share of HelpOnClick Live Chat Software and Sofy.ai

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