Sparkcentral
Sparkcentral enables enterprises to handle high volumes of customer service interactions over social media.
Market Share of Sparkcentral
Current Customer(s)
70
Market Share (Est.)
0.35%
Ranking
#4
Top Competitors and Alternatives of Sparkcentral
The top three of Sparkcentral’s competitors in the Social Customer Support category are Sprout Social with 77.03%, Zendesk Support with 19.74%, Brand24 with 0.98% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Sprout Social | 15528 | 77.03% | Sparkcentral vs Sprout Social |
| Zendesk Support | 3980 | 19.74% | Sparkcentral vs Zendesk Support |
| Brand24 | 198 | 0.98% | Sparkcentral vs Brand24 |
| Modern | 57 | 0.28% | Sparkcentral vs Modern |
| Vision Helpdesk | 53 | 0.26% | Sparkcentral vs Vision Helpdesk |
| Attensity | 41 | 0.20% | Sparkcentral vs Attensity |
| Brand Embassy | 38 | 0.19% | Sparkcentral vs Brand Embassy |
| Engagor | 29 | 0.14% | Sparkcentral vs Engagor |
| Swat.io | 29 | 0.14% | Sparkcentral vs Swat.io |
| CX Company | 27 | 0.13% | Sparkcentral vs CX Company |
| Buffer Reply | 25 | 0.12% | Sparkcentral vs Buffer Reply |
| Blinger | 18 | 0.09% | Sparkcentral vs Blinger |
| Cisco SocialMiner | 14 | 0.07% | Sparkcentral vs Cisco SocialMiner |
| Zanroo | 10 | 0.05% | Sparkcentral vs Zanroo |
| HelpSocial | 7 | 0.03% | Sparkcentral vs HelpSocial |
| DigitalGenius | 6 | 0.03% | Sparkcentral vs DigitalGenius |
| SoDash | 6 | 0.03% | Sparkcentral vs SoDash |
| Airwoot | 4 | 0.02% | Sparkcentral vs Airwoot |
| LiveWorld | 4 | 0.02% | Sparkcentral vs LiveWorld |
| Bornevia | 4 | 0.02% | Sparkcentral vs Bornevia |
Popular Comparisons
Top Competitors and Alternatives of Sparkcentral
The top three of Sparkcentral’s competitors in the Social Customer Support category are Sprout Social with 77.03%, Zendesk Support with 19.74%, Brand24 with 0.98% market share.
Sparkcentral vs Sprout Social
Sparkcentral vs Zendesk Support
Sparkcentral vs Brand24
Sparkcentral vs Modern
Sparkcentral vs Vision Helpdesk
Sparkcentral vs Attensity
Sparkcentral vs Brand Embassy
Sparkcentral vs Engagor
Customers of Sparkcentral
Around the world in 2024, over 70 companies have started using Sparkcentral as Social Customer Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Major League Baseball | 10,000+ | New York City | New York | United States |     |
| Nordstrom, Inc. | 10,000+ | Seattle | Washington | United States | |
| Netflix, Inc. | 10,000+ | Los Gatos | California | United States | |
| KU Leuven | 10,000+ | Leuven | Flanders | Belgium | |
| Sears | 10,000+ | Hoffman Estates | Illinois | United States | |
| Access Bank Plc | 10,000+ | Lagos | Lagos | Nigeria | |
| United Airlines Holdings, Inc. | 10,000+ | Chicago | Illinois | United States | |
| Buffalo Wild Wings | 10,000+ | Minneapolis | Minnesota | United States | |
| Concentrix Corporation | 10,000+ | Fremont | California | United States | |
| Uber Technologies, Inc. | 10,000+ | San Francisco | California | United States | |
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Sparkcentral Customers by Products and Services
The top three products and services offering customers that use Sparkcentral for Social Customer Support are Retail (2), Mobile (2), Cargo Services (2).
Customers
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Sparkcentral Customers by Employee Size
The majority of Sparkcentral's customers for the social-customer-support category fall in the company size of 1,000 - 4,999 employees (14 companies), 10,000+ employees (13 companies), 100 - 249 employees (8 companies).
Employee Size
Sparkcentral Customers by Geography
The top three geographies of Sparkcentral for social-customer-support are the United States with 27(44.26%), Belgium with 13(21.31%), Canada with 5(8.20%) customers respectively.
Customers
Employees of Sparkcentral
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FAQ
Find answers to the most often asked questions by users.
Who are the top Sparkcentral competitors?
Sparkcentral’s Top competitors in the social-customer-support category are Sprout Social, Zendesk Support, Brand24. You can view a full list of Sparkcentral competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sparkcentral and 40,000 other technologies on the internet. You can also compare Sparkcentral and its feature with top competitors here : Sparkcentral vs Sprout Social Sparkcentral vs Zendesk Support Sparkcentral vs Brand24.
What is Sparkcentral customer distribution based on company size?
What is Sparkcentral market share in the social-customer-support?
What are the top countries that use Sparkcentral?
What are the top industries that use Sparkcentral?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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