Question 1

What are the different markets in which
        Helpy and
        ScreenSteps compete against each other?

Accepted Answer

Helpy and
        ScreenSteps compete against each other in
        the Self Service Support, Help Desk And Ticketing, Knowledge Management, Learning Management Systems.

Question 2

How does the market share of
        Helpy
        and ScreenSteps compare in the
        Self Service Support market?

Accepted Answer

In the Self Service Support market,
        Helpy has a
        0.48%
        market share in comparison to
        ScreenSteps’s
        0.38%.
        Since it has a better market share coverage,
        Helpy holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Self Service Support category, while
        ScreenSteps holds the
        16th spot.

Question 3

How many customers are acquired by
        Helpy and
        ScreenSteps in the
        Self Service Support segment?

Accepted Answer

Helpy has
        44 customers and
        ScreenSteps has
        35 customers in the
        Self Service Support
        segment. Helpy has
        9 more customers than
        ScreenSteps in this category.

Question 4

What are the countries in which
        Helpy and
        ScreenSteps has more customers?

Accepted Answer

Helpy has more customers in United States, Italy and United Kingdom.
ScreenSteps has more customers in United States, Canada and United Kingdom.

Helpy Vs ScreenSteps : In-Depth Comparison

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Comparing the customer bases of Helpy and ScreenSteps

Comparing the market share of Helpy and ScreenSteps

Compare Helpy vs ScreenSteps customers by geography

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