Question 1

What are the different markets in which
        Salesforce CRM and
        Intercom compete against each other?

Accepted Answer

Salesforce CRM and
        Intercom compete against each other in
        the Sales Enablement, Sales Management, CRM Platforms, Communication, Contact Management.

Question 2

How does the market share of
        Salesforce CRM
        and Intercom compare in the
        Sales Management market?

Accepted Answer

In the Sales Management market,
        Salesforce CRM has a
        14.70%
        market share in comparison to
        Intercom’s
        14.43%.
        Since it has a better market share coverage,
        Salesforce CRM holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Sales Management category, while
        Intercom holds the
        3rd spot.

Question 3

How many customers are acquired by
        Salesforce CRM and
        Intercom in the
        Sales Management segment?

Accepted Answer

Salesforce CRM has
        155,468 customers and
        Intercom has
        152,611 customers in the
        Sales Management
        segment. Salesforce CRM has
        2857 more customers than
        Intercom in this category.

Question 4

What are the countries in which
        Salesforce CRM and
        Intercom has more customers?

Accepted Answer

Salesforce CRM has more customers in United States, United Kingdom and India.
Intercom has more customers in United States, United Kingdom and Canada.

Salesforce CRM Vs Intercom : In-Depth Comparison

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Comparing the customer bases of Salesforce CRM and Intercom

Comparing the market share of Salesforce CRM and Intercom

Compare Salesforce CRM vs Intercom customers by geography

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