Question 1

What are the different markets in which
        Vocalcom and
        Connect First compete against each other?

Accepted Answer

Vocalcom and
        Connect First compete against each other in
        the Contact Center, Predictive Dialer, Customer Experience, Inside Sales, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Vocalcom
        and Connect First compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        Vocalcom has a
        1.58%
        market share in comparison to
        Connect First’s
        0.06%.
        Since it has a better market share coverage,
        Vocalcom holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        Connect First holds the
        23rd spot.

Question 3

How many customers are acquired by
        Vocalcom and
        Connect First in the
        Predictive Dialer segment?

Accepted Answer

Vocalcom has
        215 customers and
        Connect First has
        8 customers in the
        Predictive Dialer
        segment. Vocalcom has
        207 more customers than
        Connect First in this category.

Question 4

What are the countries in which
        Vocalcom and
        Connect First has more customers?

Accepted Answer

Vocalcom has more customers in France, United States and Brazil.
Connect First has more customers in United States, Singapore and Pakistan.

Vocalcom Vs Connect First : In-Depth Comparison

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Comparing the customer bases of Vocalcom and Connect First

Comparing the market share of Vocalcom and Connect First

Compare Vocalcom vs Connect First customers by geography

Customer Movements for this month

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