Question 1

What are the different markets in which
        CallTools and
        contactSPACE compete against each other?

Accepted Answer

CallTools and
        contactSPACE compete against each other in
        the Contact Center, Predictive Dialer, Auto Dialer, Communication, Fax Server.

Question 2

How does the market share of
        CallTools
        and contactSPACE compare in the
        Predictive Dialer market?

Accepted Answer

In the Predictive Dialer market,
        CallTools has a
        0.20%
        market share in comparison to
        contactSPACE’s
        0.09%.
        Since it has a better market share coverage,
        CallTools holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Predictive Dialer category, while
        contactSPACE holds the
        18th spot.

Question 3

How many customers are acquired by
        CallTools and
        contactSPACE in the
        Predictive Dialer segment?

Accepted Answer

CallTools has
        27 customers and
        contactSPACE has
        12 customers in the
        Predictive Dialer
        segment. CallTools has
        15 more customers than
        contactSPACE in this category.

Question 4

What are the countries in which
        CallTools and
        contactSPACE has more customers?

Accepted Answer

CallTools has more customers in United States, Canada and Netherlands.
contactSPACE has more customers in Australia, United States and India.

CallTools Vs contactSPACE : In-Depth Comparison

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Comparing the customer bases of CallTools and contactSPACE

Comparing the market share of CallTools and contactSPACE

Compare CallTools vs contactSPACE customers by geography

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