Question 1

What are the different markets in which
        Visitor Chat and
        KeyReply compete against each other?

Accepted Answer

Visitor Chat and
        KeyReply compete against each other in
        the Live Chat, Mobile Customer Support.

Question 2

How does the market share of
        Visitor Chat
        and KeyReply compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Visitor Chat has a
        0.80%
        market share in comparison to
        KeyReply’s
        0.01%.
        Since it has a better market share coverage,
        Visitor Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        KeyReply holds the
        114th spot.

Question 3

How many customers are acquired by
        Visitor Chat and
        KeyReply in the
        Live Chat segment?

Accepted Answer

Visitor Chat has
        6,392 customers and
        KeyReply has
        66 customers in the
        Live Chat
        segment. Visitor Chat has
        6326 more customers than
        KeyReply in this category.

Question 4

What are the countries in which
        Visitor Chat and
        KeyReply has more customers?

Accepted Answer

Visitor Chat has more customers in United Kingdom, United States and France.
KeyReply has more customers in Singapore, United Kingdom and Malaysia.

Visitor Chat Vs KeyReply : In-Depth Comparison

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Comparing the customer bases of Visitor Chat and KeyReply

Comparing the market share of Visitor Chat and KeyReply

Compare Visitor Chat vs KeyReply customers by geography

Customer Movements for this month

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