Categories where Smartsupp and Oracle Service Cloud (formerly RightNow) compete
Smartsupp
Comparing the customer bases of Smartsupp and Oracle Service Cloud (formerly RightNow), we can see that Smartsupp has 14760 customer(s), while Oracle Service Cloud (formerly RightNow) has 1985 customer(s). In the Live Chat category, with 14760 customer(s) Smartsupp stands at 9th place by ranking, while Oracle Service Cloud (formerly RightNow) with 1985 customer(s), is at the 33rd place.
Smartsupp
9th
14760 Customer
Oracle Service Cloud (formerly RightNow)
33rd
1985 Customer
Smartsupp has a 2.23% market share in the Live Chat category, while Oracle Service Cloud (formerly RightNow) has a 0.30% market share in the same space.
Comparing Smartsupp and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that Smartsupp has more customers in Czech Republic, Poland and Italy, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
Smartsupp
Oracle Service Cloud (formerly RightNow)
Gain actionable insights about the buying patterns of Smartsupp vs Oracle Service Cloud (formerly RightNow)’s target audience.
Smartsupp
New
1 Customer
Lost
0 Customer
Oracle Service Cloud (formerly RightNow)
New
8 Customer
Lost
5 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Smartsupp and Oracle Service Cloud (formerly RightNow) compete against each other?
Smartsupp and Oracle Service Cloud (formerly RightNow) compete against each other in the Live Chat, Help Desk And Ticketing.
How does the market share of Smartsupp and Oracle Service Cloud (formerly RightNow) compare in the Live Chat market?
How many customers are acquired by Smartsupp and Oracle Service Cloud (formerly RightNow) in the Live Chat segment?
What are the countries in which Smartsupp and Oracle Service Cloud (formerly RightNow) has more customers?
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