Categories where Pure Chat and Oracle Service Cloud (formerly RightNow) compete
Pure Chat
Comparing the customer bases of Pure Chat and Oracle Service Cloud (formerly RightNow), we can see that Pure Chat has 11704 customer(s), while Oracle Service Cloud (formerly RightNow) has 1985 customer(s). In the Live Chat category, with 11704 customer(s) Pure Chat stands at 13th place by ranking, while Oracle Service Cloud (formerly RightNow) with 1985 customer(s), is at the 33rd place.
Pure Chat
13th
11704 Customer
Oracle Service Cloud (formerly RightNow)
33rd
1985 Customer
Pure Chat has a 1.77% market share in the Live Chat category, while Oracle Service Cloud (formerly RightNow) has a 0.30% market share in the same space.
Comparing Pure Chat and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that Pure Chat has more customers in United States, United Kingdom and Canada, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
Pure Chat
Oracle Service Cloud (formerly RightNow)
Gain actionable insights about the buying patterns of Pure Chat vs Oracle Service Cloud (formerly RightNow)’s target audience.
Pure Chat
New
17 Customer
Lost
35 Customer
Oracle Service Cloud (formerly RightNow)
New
8 Customer
Lost
5 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Pure Chat and Oracle Service Cloud (formerly RightNow) compete against each other?
Pure Chat and Oracle Service Cloud (formerly RightNow) compete against each other in the Live Chat, Help Desk And Ticketing, Instant Messaging And Chat.
How does the market share of Pure Chat and Oracle Service Cloud (formerly RightNow) compare in the Live Chat market?
How many customers are acquired by Pure Chat and Oracle Service Cloud (formerly RightNow) in the Live Chat segment?
What are the countries in which Pure Chat and Oracle Service Cloud (formerly RightNow) has more customers?
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