Question 1

What are the different markets in which
        Smartsupp and
        LiveChat 24/7 compete against each other?

Accepted Answer

Smartsupp and
        LiveChat 24/7 compete against each other in
        the Live Chat, Customer Support Services, Mobile Customer Support.

Question 2

How does the market share of
        Smartsupp
        and LiveChat 24/7 compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.23%
        market share in comparison to
        LiveChat 24/7’s
        0.01%.
        Since it has a better market share coverage,
        Smartsupp holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        LiveChat 24/7 holds the
        128th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        LiveChat 24/7 in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        14,760 customers and
        LiveChat 24/7 has
        49 customers in the
        Live Chat
        segment. Smartsupp has
        14711 more customers than
        LiveChat 24/7 in this category.

Question 4

What are the countries in which
        Smartsupp and
        LiveChat 24/7 has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Italy.
LiveChat 24/7 has more customers in United States, United Kingdom and Canada.

Smartsupp Vs LiveChat 24/7 : In-Depth Comparison

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Comparing the customer bases of Smartsupp and LiveChat 24/7

Comparing the market share of Smartsupp and LiveChat 24/7

Compare Smartsupp vs LiveChat 24/7 customers by geography

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