Question 1

What are the different markets in which
        Intercom and
        Tidio Chat compete against each other?

Accepted Answer

Intercom and
        Tidio Chat compete against each other in
        the Live Chat, Communication, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Tidio Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Intercom has a
        18.90%
        market share in comparison to
        Tidio Chat’s
        1.81%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Tidio Chat holds the
        11th spot.

Question 3

How many customers are acquired by
        Intercom and
        Tidio Chat in the
        Live Chat segment?

Accepted Answer

Intercom has
        154,909 customers and
        Tidio Chat has
        14,844 customers in the
        Live Chat
        segment. Intercom has
        140065 more customers than
        Tidio Chat in this category.

Question 4

What are the countries in which
        Intercom and
        Tidio Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Tidio Chat has more customers in United States, Brazil and United Kingdom.

Intercom Vs Tidio Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and Tidio Chat

Comparing the market share of Intercom and Tidio Chat

Compare Intercom vs Tidio Chat customers by geography

Customer Movements for this month

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