Question 1

What are the different markets in which
        Visitor Chat and
        Channel.io compete against each other?

Accepted Answer

Visitor Chat and
        Channel.io compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Visitor Chat
        and Channel.io compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Visitor Chat has a
        0.91%
        market share in comparison to
        Channel.io’s
        0.21%.
        Since it has a better market share coverage,
        Visitor Chat holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Channel.io holds the
        42nd spot.

Question 3

How many customers are acquired by
        Visitor Chat and
        Channel.io in the
        Live Chat segment?

Accepted Answer

Visitor Chat has
        6,057 customers and
        Channel.io has
        1,378 customers in the
        Live Chat
        segment. Visitor Chat has
        4679 more customers than
        Channel.io in this category.

Question 4

What are the countries in which
        Visitor Chat and
        Channel.io has more customers?

Accepted Answer

Visitor Chat has more customers in United States, United Kingdom and France.
Channel.io has more customers in Korea, Japan and United States.

Visitor Chat Vs Channel.io : In-Depth Comparison

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Comparing the customer bases of Visitor Chat and Channel.io

Comparing the market share of Visitor Chat and Channel.io

Compare Visitor Chat vs Channel.io customers by geography

Customer Movements for this month

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