Question 1

What are the different markets in which
        Zoho Desk and
        Ftopia compete against each other?

Accepted Answer

Zoho Desk and
        Ftopia compete against each other in
        the Knowledge Management, Contact Center, Customer Engagement, Customer Experience, Document Management.

Question 2

How does the market share of
        Zoho Desk
        and Ftopia compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.27%
        market share in comparison to
        Ftopia’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Ftopia holds the
        121st spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Ftopia in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        6,186 customers and
        Ftopia has
        2 customers in the
        Knowledge Management
        segment. Zoho Desk has
        6184 more customers than
        Ftopia in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Ftopia has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Ftopia has more customers in and France.

Zoho Desk Vs Ftopia : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Ftopia

Comparing the market share of Zoho Desk and Ftopia

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