Question 1

What are the different markets in which
        LiveAgent and
        Litmos LMS compete against each other?

Accepted Answer

LiveAgent and
        Litmos LMS compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Litmos LMS compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.56%
        market share in comparison to
        Litmos LMS’s
        0.22%.
        Since it has a better market share coverage,
        LiveAgent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Litmos LMS holds the
        17th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Litmos LMS in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        Litmos LMS has
        2,904 customers in the
        Knowledge Management
        segment. LiveAgent has
        4565 more customers than
        Litmos LMS in this category.

Question 4

What are the countries in which
        LiveAgent and
        Litmos LMS has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Litmos LMS has more customers in United States, United Kingdom and Canada.

LiveAgent Vs Litmos LMS : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Litmos LMS

Comparing the market share of LiveAgent and Litmos LMS

Compare LiveAgent vs Litmos LMS customers by geography

Customer Movements for this month

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