Question 1

What are the different markets in which
        Liberty and
        Zoho Desk compete against each other?

Accepted Answer

Liberty and
        Zoho Desk compete against each other in
        the Knowledge Management, Contact Center, Customer Engagement, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Liberty
        and Zoho Desk compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Liberty has a
        0.83%
        market share in comparison to
        Zoho Desk’s
        0.28%.
        Since it has a better market share coverage,
        Liberty holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Zoho Desk holds the
        15th spot.

Question 3

How many customers are acquired by
        Liberty and
        Zoho Desk in the
        Knowledge Management segment?

Accepted Answer

Liberty has
        17,813 customers and
        Zoho Desk has
        6,057 customers in the
        Knowledge Management
        segment. Liberty has
        11756 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Liberty and
        Zoho Desk has more customers?

Accepted Answer

Liberty has more customers in United States, United Kingdom and Canada.
Zoho Desk has more customers in United States, India and Canada.

Liberty Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Liberty and Zoho Desk

Comparing the market share of Liberty and Zoho Desk

Compare Liberty vs Zoho Desk customers by geography

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