Categories where Zendesk and RingCentral Contact Center compete
Zendesk
Comparing the customer bases of Zendesk and RingCentral Contact Center, we can see that Zendesk has 165070 customer(s), while RingCentral Contact Center has 198 customer(s). In the Interactive Voice Response (IVR) category, with 165070 customer(s) Zendesk stands at 1st place by ranking, while RingCentral Contact Center with 198 customer(s), is at the 11th place.
Zendesk
1st
165070 Customer
RingCentral Contact Center
11th
198 Customer
Zendesk has a 89.14% market share in the Interactive Voice Response (IVR) category, while RingCentral Contact Center has a 0.11% market share in the same space.
Comparing Zendesk and RingCentral Contact Center customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while RingCentral Contact Center has more customers in United States.
Zendesk
RingCentral Contact Center
Gain actionable insights about the buying patterns of Zendesk vs RingCentral Contact Center’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
RingCentral Contact Center
New
2 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and RingCentral Contact Center compete against each other?
Zendesk and RingCentral Contact Center compete against each other in the Contact Center, Interactive Voice Response (IVR), Customer Experience, Instant Messaging And Chat, Knowledge Management.
How does the market share of Zendesk and RingCentral Contact Center compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Zendesk and RingCentral Contact Center in the Interactive Voice Response (IVR) segment?
What are the countries in which Zendesk and RingCentral Contact Center has more customers?
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