Question 1

What are the different markets in which
        Bright Pattern and
        uContact compete against each other?

Accepted Answer

Bright Pattern and
        uContact compete against each other in
        the Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Auto Dialer, Communication.

Question 2

How does the market share of
        Bright Pattern
        and uContact compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Bright Pattern has a
        0.08%
        market share in comparison to
        uContact’s
        0.01%.
        Since it has a better market share coverage,
        Bright Pattern holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        uContact holds the
        23rd spot.

Question 3

How many customers are acquired by
        Bright Pattern and
        uContact in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Bright Pattern has
        155 customers and
        uContact has
        20 customers in the
        Interactive Voice Response (IVR)
        segment. Bright Pattern has
        135 more customers than
        uContact in this category.

Question 4

What are the countries in which
        Bright Pattern and
        uContact has more customers?

Accepted Answer

Bright Pattern has more customers in United States, Chile and United Kingdom.
uContact has more customers in Argentina, Colombia and Costa Rica.

Bright Pattern Vs uContact : In-Depth Comparison

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Comparing the customer bases of Bright Pattern and uContact

Comparing the market share of Bright Pattern and uContact

Compare Bright Pattern vs uContact customers by geography

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