Question 1

What are the different markets in which
        TOPdesk and
        Sap Solution Manager compete against each other?

Accepted Answer

TOPdesk and
        Sap Solution Manager compete against each other in
        the IT Service.

Question 2

How does the market share of
        TOPdesk
        and Sap Solution Manager compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        TOPdesk has a
        2.33%
        market share in comparison to
        Sap Solution Manager’s
        2.18%.
        Since it has a better market share coverage,
        TOPdesk holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        Sap Solution Manager holds the
        9th spot.

Question 3

How many customers are acquired by
        TOPdesk and
        Sap Solution Manager in the
        IT Service segment?

Accepted Answer

TOPdesk has
        2,326 customers and
        Sap Solution Manager has
        2,180 customers in the
        IT Service
        segment. TOPdesk has
        146 more customers than
        Sap Solution Manager in this category.

Question 4

What are the countries in which
        TOPdesk and
        Sap Solution Manager has more customers?

Accepted Answer

TOPdesk has more customers in Netherlands, United States and United Kingdom.
Sap Solution Manager has more customers in United States, Germany and India.

TOPdesk Vs Sap Solution Manager : In-Depth Comparison

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Comparing the customer bases of TOPdesk and Sap Solution Manager

Comparing the market share of TOPdesk and Sap Solution Manager

Compare TOPdesk vs Sap Solution Manager customers by geography

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