Question 1

What are the different markets in which
        ServiceNow ITSM and
        BrightWork compete against each other?

Accepted Answer

ServiceNow ITSM and
        BrightWork compete against each other in
        the IT Service.

Question 2

How does the market share of
        ServiceNow ITSM
        and BrightWork compare in the
        IT Service market?

Accepted Answer

In the IT Service market,
        ServiceNow ITSM has a
        6.22%
        market share in comparison to
        BrightWork’s
        0.03%.
        Since it has a better market share coverage,
        ServiceNow ITSM holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the IT Service category, while
        BrightWork holds the
        33rd spot.

Question 3

How many customers are acquired by
        ServiceNow ITSM and
        BrightWork in the
        IT Service segment?

Accepted Answer

ServiceNow ITSM has
        6,221 customers and
        BrightWork has
        30 customers in the
        IT Service
        segment. ServiceNow ITSM has
        6191 more customers than
        BrightWork in this category.

Question 4

What are the countries in which
        ServiceNow ITSM and
        BrightWork has more customers?

Accepted Answer

ServiceNow ITSM has more customers in United States, United Kingdom and India.
BrightWork has more customers in United States, United Kingdom and Australia.

ServiceNow ITSM Vs BrightWork : In-Depth Comparison

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Comparing the customer bases of ServiceNow ITSM and BrightWork

Comparing the market share of ServiceNow ITSM and BrightWork

Compare ServiceNow ITSM vs BrightWork customers by geography

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