Question 1

What are the different markets in which
        BMC Helix ITSM and
        Track-It! compete against each other?

Accepted Answer

BMC Helix ITSM and
        Track-It! compete against each other in
        the IT Service Management.

Question 2

How does the market share of
        BMC Helix ITSM
        and Track-It! compare in the
        IT Service Management market?

Accepted Answer

In the IT Service Management market,
        BMC Helix ITSM has a
        0.84%
        market share in comparison to
        Track-It!’s
        0.26%.
        Since it has a better market share coverage,
        BMC Helix ITSM holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the IT Service Management category, while
        Track-It! holds the
        28th spot.

Question 3

How many customers are acquired by
        BMC Helix ITSM and
        Track-It! in the
        IT Service Management segment?

Accepted Answer

BMC Helix ITSM has
        252 customers and
        Track-It! has
        77 customers in the
        IT Service Management
        segment. BMC Helix ITSM has
        175 more customers than
        Track-It! in this category.

Question 4

What are the countries in which
        BMC Helix ITSM and
        Track-It! has more customers?

Accepted Answer

BMC Helix ITSM has more customers in United States, India and Canada.
Track-It! has more customers in United States, Canada and United Kingdom.

BMC Helix ITSM Vs Track-It! : In-Depth Comparison

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Comparing the customer bases of BMC Helix ITSM and Track-It!

Comparing the market share of BMC Helix ITSM and Track-It!

Compare BMC Helix ITSM vs Track-It! customers by geography

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