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Jira Service Desk

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Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

IT Asset Management
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Market Share of Jira Service Desk

Current Customer(s)

11660

Market Share (Est.)

14.33%

Ranking

#2

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 32.07%, UpKeep with 10.34%, Spiceworks with 5.49% market share.

TechnologyDomainsMarket Share (Est.)Versus page
ServiceNow2609932.07%Jira Service Desk vs ServiceNow
UpKeep841510.34%Jira Service Desk vs UpKeep
Spiceworks44715.49%Jira Service Desk vs Spiceworks
IBM Maximo42215.19%Jira Service Desk vs IBM Maximo
IT Glue30293.72%Jira Service Desk vs IT Glue
ServiceNow Asset Management26493.26%Jira Service Desk vs ServiceNow Asset Management
ServiceNow IT Asset Management26493.26%Jira Service Desk vs ServiceNow IT Asset Management
PagerDuty21952.70%Jira Service Desk vs PagerDuty
ConnectWise Automate15381.89%Jira Service Desk vs ConnectWise Automate
Jamf Pro14991.84%Jira Service Desk vs Jamf Pro
Qualys VMDR12831.58%Jira Service Desk vs Qualys VMDR
Symantec Altiris10321.27%Jira Service Desk vs Symantec Altiris
SysAid9171.13%Jira Service Desk vs SysAid
Oracle Asset Lifecycle Management8701.07%Jira Service Desk vs Oracle Asset Lifecycle Management
SolarWinds Service Desk7100.87%Jira Service Desk vs SolarWinds Service Desk
Symantec Asset Management Suite7090.87%Jira Service Desk vs Symantec Asset Management Suite
ManageEngine ServiceDesk Plus6880.85%Jira Service Desk vs ManageEngine ServiceDesk Plus
Atera6530.80%Jira Service Desk vs Atera
4me4380.54%Jira Service Desk vs 4me
Issuetrak3120.38%Jira Service Desk vs Issuetrak
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Popular Comparisons

Top Competitors and Alternatives of Jira Service Desk

The top three of Jira Service Desk’s competitors in the IT Asset Management category are ServiceNow with 32.07%, UpKeep with 10.34%, Spiceworks with 5.49% market share.

Jira Service Desk vs ServiceNow

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Jira Service Desk vs UpKeep

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Jira Service Desk vs Spiceworks

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Jira Service Desk vs IBM Maximo

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Jira Service Desk vs IT Glue

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Jira Service Desk vs ServiceNow Asset Management

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Jira Service Desk vs ServiceNow IT Asset Management

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Jira Service Desk vs PagerDuty

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Customers of Jira Service Desk

Around the world in 2024, over 11659 companies have started using Jira Service Desk as IT Asset Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of South Florida10,000+TampaFloridaUnited States
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Georgia Bureau Of Investigation10,000+AtlantaGeorgiaUnited States
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Nvidia Corporation10,000+Santa ClaraCaliforniaUnited States
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MPA@UNC10,000+Chapel HillNorth CarolinaUnited States
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Yale University10,000+New HavenConnecticutUnited States
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Liberty Latin America Ltd10,000+DenverColoradoUnited States
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Beaumont Health10,000+Royal OakMichiganUnited States
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unixfy.me10,000+Rochester HillsMichiganUnited States
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Air France-KLM SA10,000+ParisIle-de-FranceFrance
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Arbetsförmedlingen10,000+StockholmStockholmSweden
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Jira Service Desk Customers by Products and Services

The top three products and services offering customers that use Jira Service Desk for IT Asset Management are Software Development (308), Software (249), Consulting (207).

Customers

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Jira Service Desk Customers by Employee Size

The majority of Jira Service Desk's customers for the it-asset-management category fall in the company size of 20 - 49 employees (2497 companies), 0 - 9 employees (2202 companies), 100 - 249 employees (1475 companies).

Employee Size

Jira Service Desk Customers by Geography

The top three geographies of Jira Service Desk for it-asset-management are the United States with 4173(48.09%), United Kingdom with 1036(11.94%), Germany with 801(9.23%) customers respectively.

Customers

Employees of Jira Service Desk

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Also see other Products/Services by Jira Service Desk in:

IT Management
IT Asset Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Jira Service Desk competitors?

Jira Service Desk’s Top competitors in the it-asset-management category are ServiceNow, UpKeep, Spiceworks. You can view a full list of Jira Service Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Jira Service Desk and 40,000 other technologies on the internet. You can also compare Jira Service Desk and its feature with top competitors here : Jira Service Desk vs ServiceNow Jira Service Desk vs UpKeep Jira Service Desk vs Spiceworks.

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What is Jira Service Desk customer distribution based on company size?

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What is Jira Service Desk market share in the it-asset-management?

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What are the top countries that use Jira Service Desk?

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What are the top industries that use Jira Service Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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