Question 1

What are the different markets in which
        GetSiteControl and
        Zoho Desk compete against each other?

Accepted Answer

GetSiteControl and
        Zoho Desk compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Experience, Forms And Surveys.

Question 2

How does the market share of
        GetSiteControl
        and Zoho Desk compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        GetSiteControl has a
        0.20%
        market share in comparison to
        Zoho Desk’s
        0.10%.
        Since it has a better market share coverage,
        GetSiteControl holds the
        19th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zoho Desk holds the
        25th spot.

Question 3

How many customers are acquired by
        GetSiteControl and
        Zoho Desk in the
        Instant Messaging And Chat segment?

Accepted Answer

GetSiteControl has
        10,059 customers and
        Zoho Desk has
        5,271 customers in the
        Instant Messaging And Chat
        segment. GetSiteControl has
        4788 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        GetSiteControl and
        Zoho Desk has more customers?

Accepted Answer

GetSiteControl has more customers in Brazil, United States and United Kingdom.
Zoho Desk has more customers in United States, India and Australia.

GetSiteControl Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of GetSiteControl and Zoho Desk

Comparing the market share of GetSiteControl and Zoho Desk

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