Question 1

What are the different markets in which
        LiveAgent and
        Zingle compete against each other?

Accepted Answer

LiveAgent and
        Zingle compete against each other in
        the Customer Experience, Instant Messaging And Chat, Business Text Messaging, Contact Center, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Zingle compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        Zingle’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Zingle holds the
        70th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Zingle in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Zingle has
        104 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        7241 more customers than
        Zingle in this category.

Question 4

What are the countries in which
        LiveAgent and
        Zingle has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Zingle has more customers in United States, Canada and Spain.

LiveAgent Vs Zingle : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Zingle

Comparing the market share of LiveAgent and Zingle

Compare LiveAgent vs Zingle customers by geography

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