Question 1

What are the different markets in which
        Intercom and
        Rocket.Chat compete against each other?

Accepted Answer

Intercom and
        Rocket.Chat compete against each other in
        the Instant Messaging And Chat, Communication, Customer Engagement, Customer Experience, Live Chat.

Question 2

How does the market share of
        Intercom
        and Rocket.Chat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Intercom has a
        1.57%
        market share in comparison to
        Rocket.Chat’s
        0.02%.
        Since it has a better market share coverage,
        Intercom holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Rocket.Chat holds the
        46th spot.

Question 3

How many customers are acquired by
        Intercom and
        Rocket.Chat in the
        Instant Messaging And Chat segment?

Accepted Answer

Intercom has
        79,039 customers and
        Rocket.Chat has
        1,062 customers in the
        Instant Messaging And Chat
        segment. Intercom has
        77977 more customers than
        Rocket.Chat in this category.

Question 4

What are the countries in which
        Intercom and
        Rocket.Chat has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Rocket.Chat has more customers in United States, Brazil and Germany.

Intercom Vs Rocket.Chat : In-Depth Comparison

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Comparing the customer bases of Intercom and Rocket.Chat

Comparing the market share of Intercom and Rocket.Chat

Compare Intercom vs Rocket.Chat customers by geography

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