Question 1

What are the different markets in which
        Zendesk and
        Jive compete against each other?

Accepted Answer

Zendesk and
        Jive compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Communication, Contact Center, Customer Experience.

Question 2

How does the market share of
        Zendesk
        and Jive compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Zendesk has a
        3.29%
        market share in comparison to
        Jive’s
        0.03%.
        Since it has a better market share coverage,
        Zendesk holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Jive holds the
        39th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Jive in the
        Instant Messaging And Chat segment?

Accepted Answer

Zendesk has
        165,070 customers and
        Jive has
        1,398 customers in the
        Instant Messaging And Chat
        segment. Zendesk has
        163672 more customers than
        Jive in this category.

Question 4

What are the countries in which
        Zendesk and
        Jive has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Jive has more customers in United States, United Kingdom and Canada.

Zendesk Vs Jive : In-Depth Comparison

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Comparing the customer bases of Zendesk and Jive

Comparing the market share of Zendesk and Jive

Compare Zendesk vs Jive customers by geography

Customer Movements for this month

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