Question 1

What are the different markets in which
        LiveAgent and
        Hibox compete against each other?

Accepted Answer

LiveAgent and
        Hibox compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging.

Question 2

How does the market share of
        LiveAgent
        and Hibox compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        Hibox’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Hibox holds the
        83rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Hibox in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        Hibox has
        40 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        7429 more customers than
        Hibox in this category.

Question 4

What are the countries in which
        LiveAgent and
        Hibox has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Hibox has more customers in United States, Germany and United Kingdom.

LiveAgent Vs Hibox : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Hibox

Comparing the market share of LiveAgent and Hibox

Compare LiveAgent vs Hibox customers by geography

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