Question 1

What are the different markets in which
        LiveAgent and
        EasyGrouper compete against each other?

Accepted Answer

LiveAgent and
        EasyGrouper compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Employee Directory, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and EasyGrouper compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        EasyGrouper’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        EasyGrouper holds the
        117th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        EasyGrouper in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        EasyGrouper has
        4 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        7465 more customers than
        EasyGrouper in this category.

Question 4

What are the countries in which
        LiveAgent and
        EasyGrouper has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
EasyGrouper has more customers in United States and Spain.

LiveAgent Vs EasyGrouper : In-Depth Comparison

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Comparing the customer bases of LiveAgent and EasyGrouper

Comparing the market share of LiveAgent and EasyGrouper

Compare LiveAgent vs EasyGrouper customers by geography

Customer Movements for this month

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