Question 1

What are the different markets in which
        Drift and
        Freshchat compete against each other?

Accepted Answer

Drift and
        Freshchat compete against each other in
        the Instant Messaging And Chat, Live Chat, Account Based Marketing, Appointments And Scheduling, Artificial Intelligence.

Question 2

How does the market share of
        Drift
        and Freshchat compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        Drift has a
        0.17%
        market share in comparison to
        Freshchat’s
        0.15%.
        Since it has a better market share coverage,
        Drift holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Freshchat holds the
        18th spot.

Question 3

How many customers are acquired by
        Drift and
        Freshchat in the
        Instant Messaging And Chat segment?

Accepted Answer

Drift has
        11,740 customers and
        Freshchat has
        10,547 customers in the
        Instant Messaging And Chat
        segment. Drift has
        1193 more customers than
        Freshchat in this category.

Question 4

What are the countries in which
        Drift and
        Freshchat has more customers?

Accepted Answer

Drift has more customers in United States, United Kingdom and India.
Freshchat has more customers in United States, Netherlands and India.

Drift Vs Freshchat : In-Depth Comparison

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Comparing the customer bases of Drift and Freshchat

Comparing the market share of Drift and Freshchat

Compare Drift vs Freshchat customers by geography

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