Question 1

What are the different markets in which
        LiveAgent and
        Cingo compete against each other?

Accepted Answer

LiveAgent and
        Cingo compete against each other in
        the Contact Center, Instant Messaging And Chat, Customer Experience, Helpdesk Tools, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Cingo compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        Cingo’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Cingo holds the
        120th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Cingo in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Cingo has
        3 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        7342 more customers than
        Cingo in this category.

Question 4

What are the countries in which
        LiveAgent and
        Cingo has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Cingo has more customers in Germany, Spain and United States.

LiveAgent Vs Cingo : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Cingo

Comparing the market share of LiveAgent and Cingo

Compare LiveAgent vs Cingo customers by geography

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