Question 1

What are the different markets in which
        LiveAgent and
        Acobot compete against each other?

Accepted Answer

LiveAgent and
        Acobot compete against each other in
        the Instant Messaging And Chat, Contact Center, Customer Experience, Helpdesk Tools, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Acobot compare in the
        Instant Messaging And Chat market?

Accepted Answer

In the Instant Messaging And Chat market,
        LiveAgent has a
        0.15%
        market share in comparison to
        Acobot’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Instant Messaging And Chat category, while
        Acobot holds the
        111st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Acobot in the
        Instant Messaging And Chat segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        Acobot has
        7 customers in the
        Instant Messaging And Chat
        segment. LiveAgent has
        7462 more customers than
        Acobot in this category.

Question 4

What are the countries in which
        LiveAgent and
        Acobot has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Acobot has more customers in United Kingdom, India and Australia.

LiveAgent Vs Acobot : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Acobot

Comparing the market share of LiveAgent and Acobot

Compare LiveAgent vs Acobot customers by geography

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