Categories where OTRS and Salesforce Desk.com compete
OTRS
Comparing the customer bases of OTRS and Salesforce Desk.com, we can see that OTRS has 1752 customer(s), while Salesforce Desk.com has 480 customer(s). In the Helpdesk Tools category, with 1752 customer(s) OTRS stands at 11th place by ranking, while Salesforce Desk.com with 480 customer(s), is at the 26th place.
OTRS
11th
1752 Customer
Salesforce Desk.com
26th
480 Customer
OTRS has a 2.39% market share in the Helpdesk Tools category, while Salesforce Desk.com has a 0.66% market share in the same space.
Comparing OTRS and Salesforce Desk.com customers based on their geographic location, we can see that OTRS has more customers in United States, Germany and India, while Salesforce Desk.com has more customers in United States.
OTRS
Salesforce Desk.com
Gain actionable insights about the buying patterns of OTRS vs Salesforce Desk.com’s target audience.
OTRS
Salesforce Desk.com
Find answers to the most often asked questions by users.
What are the different markets in which OTRS and Salesforce Desk.com compete against each other?
OTRS and Salesforce Desk.com compete against each other in the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support.
How does the market share of OTRS and Salesforce Desk.com compare in the Helpdesk Tools market?
How many customers are acquired by OTRS and Salesforce Desk.com in the Helpdesk Tools segment?
What are the countries in which OTRS and Salesforce Desk.com has more customers?
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