Question 1

What are the different markets in which
        LiveAgent and
        ReadyDesk compete against each other?

Accepted Answer

LiveAgent and
        ReadyDesk compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and ReadyDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.54%
        market share in comparison to
        ReadyDesk’s
        0.02%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        ReadyDesk holds the
        68th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        ReadyDesk in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,051 customers and
        ReadyDesk has
        17 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7034 more customers than
        ReadyDesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        ReadyDesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
ReadyDesk has more customers in United States, Pakistan and India.

LiveAgent Vs ReadyDesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and ReadyDesk

Comparing the market share of LiveAgent and ReadyDesk

Compare LiveAgent vs ReadyDesk customers by geography

Customer Movements for this month

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