Question 1

What are the different markets in which
        LiveAgent and
        Helpsumo compete against each other?

Accepted Answer

LiveAgent and
        Helpsumo compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Helpsumo compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.54%
        market share in comparison to
        Helpsumo’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Helpsumo holds the
        91st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Helpsumo in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,051 customers and
        Helpsumo has
        6 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7045 more customers than
        Helpsumo in this category.

Question 4

What are the countries in which
        LiveAgent and
        Helpsumo has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Helpsumo has more customers in United States, France and India.

LiveAgent Vs Helpsumo : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Helpsumo

Comparing the market share of LiveAgent and Helpsumo

Compare LiveAgent vs Helpsumo customers by geography

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