Question 1

What are the different markets in which
        LiveAgent and
        KronoDesk compete against each other?

Accepted Answer

LiveAgent and
        KronoDesk compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and KronoDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.20%
        market share in comparison to
        KronoDesk’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        KronoDesk holds the
        120th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        KronoDesk in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        KronoDesk has
        2 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7467 more customers than
        KronoDesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        KronoDesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
KronoDesk has more customers in and United States.

LiveAgent Vs KronoDesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and KronoDesk

Comparing the market share of LiveAgent and KronoDesk

Compare LiveAgent vs KronoDesk customers by geography

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