Question 1

What are the different markets in which
        LiveAgent and
        Kaseya VSA compete against each other?

Accepted Answer

LiveAgent and
        Kaseya VSA compete against each other in
        the Application Development, Business Continuity, Contact Center, Customer Experience, Data Center Management.

Question 2

How does the market share of
        LiveAgent
        and Kaseya VSA compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.20%
        market share in comparison to
        Kaseya VSA’s
        0.31%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Kaseya VSA holds the
        39th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Kaseya VSA in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        Kaseya VSA has
        225 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7244 more customers than
        Kaseya VSA in this category.

Question 4

What are the countries in which
        LiveAgent and
        Kaseya VSA has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Kaseya VSA has more customers in United States, Australia and United Kingdom.

LiveAgent Vs Kaseya VSA : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Kaseya VSA

Comparing the market share of LiveAgent and Kaseya VSA

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