Question 1

What are the different markets in which
        Helpshift and
        SupportYard compete against each other?

Accepted Answer

Helpshift and
        SupportYard compete against each other in
        the Contact Center, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Helpshift
        and SupportYard compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Helpshift has a
        1.06%
        market share in comparison to
        SupportYard’s
        0.00%.
        Since it has a better market share coverage,
        Helpshift holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        SupportYard holds the
        118th spot.

Question 3

How many customers are acquired by
        Helpshift and
        SupportYard in the
        Helpdesk Tools segment?

Accepted Answer

Helpshift has
        974 customers and
        SupportYard has
        1 customers in the
        Helpdesk Tools
        segment. Helpshift has
        973 more customers than
        SupportYard in this category.

Question 4

What are the countries in which
        Helpshift and
        SupportYard has more customers?

Accepted Answer

Helpshift has more customers in United States, United Kingdom and Canada.
SupportYard has more customers in and Canada.

Helpshift Vs SupportYard : In-Depth Comparison

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Comparing the customer bases of Helpshift and SupportYard

Comparing the market share of Helpshift and SupportYard

Compare Helpshift vs SupportYard customers by geography

Customer Movements for this month

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