Question 1

What are the different markets in which
        GrooveHQ and
        HelpMaster compete against each other?

Accepted Answer

GrooveHQ and
        HelpMaster compete against each other in
        the Billing And Invoicing, Development Tools, Help Desk And Ticketing, Helpdesk Tools, Knowledge Management.

Question 2

How does the market share of
        GrooveHQ
        and HelpMaster compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        GrooveHQ has a
        1.11%
        market share in comparison to
        HelpMaster’s
        0.04%.
        Since it has a better market share coverage,
        GrooveHQ holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpMaster holds the
        66th spot.

Question 3

How many customers are acquired by
        GrooveHQ and
        HelpMaster in the
        Helpdesk Tools segment?

Accepted Answer

GrooveHQ has
        813 customers and
        HelpMaster has
        26 customers in the
        Helpdesk Tools
        segment. GrooveHQ has
        787 more customers than
        HelpMaster in this category.

Question 4

What are the countries in which
        GrooveHQ and
        HelpMaster has more customers?

Accepted Answer

GrooveHQ has more customers in United States, United Kingdom and Canada.
HelpMaster has more customers in United States, Australia and Brazil.

GrooveHQ Vs HelpMaster : In-Depth Comparison

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Comparing the customer bases of GrooveHQ and HelpMaster

Comparing the market share of GrooveHQ and HelpMaster

Compare GrooveHQ vs HelpMaster customers by geography

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