Question 1

What are the different markets in which
        LiveAgent and
        eStreamDesk compete against each other?

Accepted Answer

LiveAgent and
        eStreamDesk compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and eStreamDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.20%
        market share in comparison to
        eStreamDesk’s
        0.02%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        eStreamDesk holds the
        75th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        eStreamDesk in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        eStreamDesk has
        14 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7455 more customers than
        eStreamDesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        eStreamDesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
eStreamDesk has more customers in United States, Qatar and Canada.

LiveAgent Vs eStreamDesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and eStreamDesk

Comparing the market share of LiveAgent and eStreamDesk

Compare LiveAgent vs eStreamDesk customers by geography

Customer Movements for this month

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