Question 1

What are the different markets in which
        OTRS and
        Email Center Pro compete against each other?

Accepted Answer

OTRS and
        Email Center Pro compete against each other in
        the Helpdesk Tools, Email Management.

Question 2

How does the market share of
        OTRS
        and Email Center Pro compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        OTRS has a
        4.59%
        market share in comparison to
        Email Center Pro’s
        0.05%.
        Since it has a better market share coverage,
        OTRS holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Email Center Pro holds the
        62nd spot.

Question 3

How many customers are acquired by
        OTRS and
        Email Center Pro in the
        Helpdesk Tools segment?

Accepted Answer

OTRS has
        4,918 customers and
        Email Center Pro has
        51 customers in the
        Helpdesk Tools
        segment. OTRS has
        4867 more customers than
        Email Center Pro in this category.

Question 4

What are the countries in which
        OTRS and
        Email Center Pro has more customers?

Accepted Answer

OTRS has more customers in United States, Brazil and Germany.
Email Center Pro has more customers in United States, Brazil and India.

OTRS Vs Email Center Pro : In-Depth Comparison

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Comparing the customer bases of OTRS and Email Center Pro

Comparing the market share of OTRS and Email Center Pro

Compare OTRS vs Email Center Pro customers by geography

Customer Movements for this month

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