Question 1

What are the different markets in which
        HappyFox and
        DigitalGenius compete against each other?

Accepted Answer

HappyFox and
        DigitalGenius compete against each other in
        the Contact Center, Help Desk And Ticketing, Helpdesk Tools, Knowledge Management, Social Customer Support.

Question 2

How does the market share of
        HappyFox
        and DigitalGenius compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        HappyFox has a
        1.41%
        market share in comparison to
        DigitalGenius’s
        0.01%.
        Since it has a better market share coverage,
        HappyFox holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        DigitalGenius holds the
        95th spot.

Question 3

How many customers are acquired by
        HappyFox and
        DigitalGenius in the
        Helpdesk Tools segment?

Accepted Answer

HappyFox has
        1,035 customers and
        DigitalGenius has
        6 customers in the
        Helpdesk Tools
        segment. HappyFox has
        1029 more customers than
        DigitalGenius in this category.

Question 4

What are the countries in which
        HappyFox and
        DigitalGenius has more customers?

Accepted Answer

HappyFox has more customers in United States, United Kingdom and Canada.
DigitalGenius has more customers in United States, France and United Kingdom.

HappyFox Vs DigitalGenius : In-Depth Comparison

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Comparing the customer bases of HappyFox and DigitalGenius

Comparing the market share of HappyFox and DigitalGenius

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