Question 1

What are the different markets in which
        Support.com Cloud and
        Nice.Chat compete against each other?

Accepted Answer

Support.com Cloud and
        Nice.Chat compete against each other in
        the Customer Support Services, Live Chat, Sales Productivity, Self Service Support.

Question 2

How does the market share of
        Support.com Cloud
        and Nice.Chat compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Support.com Cloud has a
        0.05%
        market share in comparison to
        Nice.Chat’s
        0.00%.
        Since it has a better market share coverage,
        Support.com Cloud holds the
        25th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Nice.Chat holds the
        56th spot.

Question 3

How many customers are acquired by
        Support.com Cloud and
        Nice.Chat in the
        Customer Support Services segment?

Accepted Answer

Support.com Cloud has
        96 customers and
        Nice.Chat has
        4 customers in the
        Customer Support Services
        segment. Support.com Cloud has
        92 more customers than
        Nice.Chat in this category.

Question 4

What are the countries in which
        Support.com Cloud and
        Nice.Chat has more customers?

Accepted Answer

Support.com Cloud has more customers in United States, United Kingdom and India.
Nice.Chat has more customers in United States and India.

Support.com Cloud Vs Nice.Chat : In-Depth Comparison

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Comparing the customer bases of Support.com Cloud and Nice.Chat

Comparing the market share of Support.com Cloud and Nice.Chat

Compare Support.com Cloud vs Nice.Chat customers by geography

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