Question 1

What are the different markets in which
        Salesforce Desk.com and
        Thankful compete against each other?

Accepted Answer

Salesforce Desk.com and
        Thankful compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Self Service Support.

Question 2

How does the market share of
        Salesforce Desk.com
        and Thankful compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Salesforce Desk.com has a
        0.45%
        market share in comparison to
        Thankful’s
        0.01%.
        Since it has a better market share coverage,
        Salesforce Desk.com holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Thankful holds the
        52nd spot.

Question 3

How many customers are acquired by
        Salesforce Desk.com and
        Thankful in the
        Customer Support Services segment?

Accepted Answer

Salesforce Desk.com has
        882 customers and
        Thankful has
        10 customers in the
        Customer Support Services
        segment. Salesforce Desk.com has
        872 more customers than
        Thankful in this category.

Question 4

What are the countries in which
        Salesforce Desk.com and
        Thankful has more customers?

Accepted Answer

Salesforce Desk.com has more customers in United States, United Kingdom and Canada.
Thankful has more customers in and United States.

Salesforce Desk.com Vs Thankful : In-Depth Comparison

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Comparing the customer bases of Salesforce Desk.com and Thankful

Comparing the market share of Salesforce Desk.com and Thankful

Compare Salesforce Desk.com vs Thankful customers by geography

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