Question 1

What are the different markets in which
        Buffer Reply and
        Nice.Chat compete against each other?

Accepted Answer

Buffer Reply and
        Nice.Chat compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Live Chat, Sales Productivity, Social Customer Support.

Question 2

How does the market share of
        Buffer Reply
        and Nice.Chat compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Buffer Reply has a
        0.01%
        market share in comparison to
        Nice.Chat’s
        0.00%.
        Since it has a better market share coverage,
        Buffer Reply holds the
        34th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Nice.Chat holds the
        56th spot.

Question 3

How many customers are acquired by
        Buffer Reply and
        Nice.Chat in the
        Customer Support Services segment?

Accepted Answer

Buffer Reply has
        20 customers and
        Nice.Chat has
        4 customers in the
        Customer Support Services
        segment. Buffer Reply has
        16 more customers than
        Nice.Chat in this category.

Question 4

What are the countries in which
        Buffer Reply and
        Nice.Chat has more customers?

Accepted Answer

Buffer Reply has more customers in United States, Tanzania and Spain.
Nice.Chat has more customers in United States and India.

Buffer Reply Vs Nice.Chat : In-Depth Comparison

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Comparing the customer bases of Buffer Reply and Nice.Chat

Comparing the market share of Buffer Reply and Nice.Chat

Compare Buffer Reply vs Nice.Chat customers by geography

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