Question 1

What are the different markets in which
        Live Chat Monitoring and
        AnswerConnect compete against each other?

Accepted Answer

Live Chat Monitoring and
        AnswerConnect compete against each other in
        the Customer Support Services.

Question 2

How does the market share of
        Live Chat Monitoring
        and AnswerConnect compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Live Chat Monitoring has a
        0.08%
        market share in comparison to
        AnswerConnect’s
        0.02%.
        Since it has a better market share coverage,
        Live Chat Monitoring holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        AnswerConnect holds the
        27th spot.

Question 3

How many customers are acquired by
        Live Chat Monitoring and
        AnswerConnect in the
        Customer Support Services segment?

Accepted Answer

Live Chat Monitoring has
        170 customers and
        AnswerConnect has
        43 customers in the
        Customer Support Services
        segment. Live Chat Monitoring has
        127 more customers than
        AnswerConnect in this category.

Question 4

What are the countries in which
        Live Chat Monitoring and
        AnswerConnect has more customers?

Accepted Answer

Live Chat Monitoring has more customers in Australia, United Kingdom and United States.
AnswerConnect has more customers in United States, United Kingdom and India.

Live Chat Monitoring Vs AnswerConnect : In-Depth Comparison

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Comparing the customer bases of Live Chat Monitoring and AnswerConnect

Comparing the market share of Live Chat Monitoring and AnswerConnect

Compare Live Chat Monitoring vs AnswerConnect customers by geography

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